Skip to content

About

A bridge between digital assets and everyday money.

Arclight Pay is a British Columbia company building a service that converts supported digital assets into fiat and settles the proceeds to a bank account in the customer's own name. It is not yet available. This page says who we are, what we are building and how we intend to work.

The company

ARCLIGHT PAY LTD.

Incorporated in British Columbia, Canada

112 – 970 Burrard Street, Office 1311, Vancouver, BC V6Z 2R4

What we are building

An over-the-counter conversion service. A customer requests a quote for a supported digital asset, confirms it, and the fiat proceeds are settled to a verified bank account held in their own name. Arclight will not pay dealers, sellers or other third parties on a customer's behalf: the final payment is always one the customer makes themselves.

Everyday financial utility — managing, moving and spending money that began as digital assets — is planned for later stages, and this site describes it as planned, not as available.

How we intend to work

Identity is verified before any service is provided, and larger conversions are subject to source-of-funds review. Proceeds settle only to an account in the customer's own name. Every conversion leaves a complete record. Every complaint receives a reference and is handled under a written procedure.

The Terms, the Privacy Policy and the Risk Disclosures were published before launch rather than after it, so that anyone can read what they would be agreeing to.

Where we stand

Financial services are not currently available. We will not provide a regulated service unless and until the registrations, permissions and partner arrangements applicable to it are in effect. A registration with a regulator, where obtained, is not an endorsement, guarantee or approval of Arclight or of any transaction. Our regulatory status, where applicable, will be disclosed on this website or during onboarding.

Contact

General and support
support@arclightpay.io

Complaints have their own channel: make a complaint.

Want to know when it opens?

Financial services are not currently available. Arclight Pay is preparing for applicable regulatory registrations and operational launch.

Cookies

There is currently nothing optional to decide. Arclight Pay runs no analytics and no advertising, and stores nothing at all until you open the support chat yourself.

Essential

Always on

Needed for the site to work. Today this covers only the support chat, which stores a conversation identifier so a reply can reach you and the thread survives a reload, and only once you have written to us.

Analytics

Not in use

Measurement of how the site is used, to improve it. Not currently in use: Arclight Pay runs no analytics and sets no measurement cookies.